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Semantic security is equally serious and poses tougher problems than physical security.

A) True
B) False

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Data-mining tools use heuristic techniques to process data to find hidden patterns and relationships among the data.

A) True
B) False

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Reporting tools tend to use simpler operations while data-mining tends to use more sophisticated statistical techniques.

A) True
B) False

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Which of the following is an example of question that data-mining will help address?


A) Will a given customer default on a loan?
B) What has happened in the last two years?
C) What is the current situation?
D) How does the current situation compare to the situation one year ago?

E) B) and C)
F) A) and D)

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Knowledge-management tools differ from reporting and data-mining tools because the source of their data is recorded facts and figures.

A) True
B) False

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Knowledge management applications are concerned with minimizing content use.

A) True
B) False

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Decision trees are good for statistical analysis because they will present the user with the correct answer.

A) True
B) False

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Market-basket analysis is based on an "If...then..." analysis.

A) True
B) False

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All of the following are major categories of knowledge assets except ________.


A) data
B) documents
C) employees
D) customers

E) C) and D)
F) A) and D)

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Which of the following is a standard for subscribing to content sources?


A) Knowledge Discovery in Databases
B) Online Analytical Processing
C) Real Simple Syndication
D) Data Transfer Protocol

E) C) and D)
F) None of the above

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Which of the following describes a dimension in an OLAP report?


A) It is a characteristic of a measure.
B) It is the item that is to be summed or averaged or otherwise processed in the OLAP report.
C) It is the data item of interest.
D) It is referred to as a decision tree.

E) A) and C)
F) All of the above

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In an OLAP report,a measure is the data item of interest.

A) True
B) False

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An RFM score of ________ probably means that this customer has taken their business elsewhere and is probably not worth spending too many marketing resources on.


A) 121
B) 231
C) 555
D) 111

E) None of the above
F) A) and B)

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________ tools are programs that read data from a variety of sources,process that data,format it into structured reports,and deliver those reports to the users who need them.


A) Data-mining
B) Knowledge-management
C) Reporting
D) XML

E) B) and D)
F) All of the above

Correct Answer

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A data warehouse is a data collection,smaller than the data mart,that addresses a particular component or functional area of the business.

A) True
B) False

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A data warehouse contains a special database that stores the ________,which records the source,history,format,constraints,and other facts about the data.


A) clickstream data
B) dimensional data
C) media format
D) metadata

E) B) and C)
F) A) and C)

Correct Answer

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Which of the following is an example of an unsupervised data-mining technique?


A) cluster analysis
B) neural networks
C) regression analysis
D) data streaming

E) A) and C)
F) B) and C)

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All of the following are basic operations used by reporting tools to produce information from data except ________.


A) sorting
B) grouping
C) calculating
D) transposing

E) C) and D)
F) B) and C)

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Data marts are also referred to as data warehouses.

A) True
B) False

Correct Answer

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Five ________ can store all the words ever spoken by human beings.


A) gigabytes
B) terabytes
C) petabytes
D) exabytes

E) A) and C)
F) A) and D)

Correct Answer

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